Transform customer experience through the intelligent use of AI.
Discover how Artificial Intelligence is revolutionising the way organisations understand and delight customers. This AI and Customer Experience (AICX) programme demystifies AI technologies — from Generative AI to sentiment analysis — and shows you how to apply them to real-world CX strategies.
You’ll explore AI-powered tools, learn to interpret customer data, and design intelligent CX solutions that deliver measurable impact. Perfect for managers and specialists seeking to future-proof their careers in a world driven by digital transformation.
Short Description:
A 5-day spotlight programme that introduces the tools, techniques, and real-world applications of AI in enhancing customer experience.
Keywords:
#AIcustomerexperiencecourse, #generativeAItraining, #sentimentanalysis, #businessintelligence, #customerstrategy, #CXtransformation
For more information on this course, send us an email.