Online Courses
Learn at your own pace.
Practical online courses from Fred Mills, designed to help managers and professionals build stronger customer relationships, sharpen commercial thinking and put useful ideas into action.
Key Account Management – The Masterclass
Build stronger strategic customer relationships, create more value and develop the skills needed to manage key accounts with confidence.
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Strategic Account Management in the Digital Age
Learn how to make account management more strategic, customer-centred and effective in an increasingly digital commercial world.
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Customer Experience (CX) Management – The Masterclass
Develop a practical, joined-up approach to customer experience that improves satisfaction, loyalty and commercial performance.
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Consultative Selling Skills
Move beyond product-led selling. Learn how to uncover customer needs, hold better commercial conversations and create value in the sales process.
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Sales Mastery: Essential Skills for First-Time Salespeople
A practical introduction to the confidence, customer conversations and core selling skills that help new sales professionals make a strong start.
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